How To Deactivate A Tile Tracker

Tile trackers are handy little Bluetooth devices that allow yous notice your keys, wallet, or anything else you tin can attach them to. Once you pair them with your account, though, they're a little hard to remove past blueprint. Hither's how to hibernate a Tile from your account, transfer in a replacement Tile, or delete a Tile altogether.

RELATED: How to Use Tile to Find Your Keys, Wallet, or Anything Else

Since a Tile tracker is connected to your phone and tin exist used to locate important items like your keys, phone, or wallet, the visitor doesn't make information technology easy to remove them. The last matter you want is for a thief to immediately remove your tracker and then yous tin can't find your stuff. If you need to get rid of an old Tile from your business relationship, there are a few ways to do it and they all work a picayune differently:

• Hide a Tile: If you have a Tile in your list that has a dead battery or you lot just don't care about seeing it anymore, you can temporarily hibernate it. This will nevertheless go on the Tile active on your account, but you won't get notifications about it and it won't prove up in your Tile list. You lot tin can unhide a Tile from the Settings menu at any fourth dimension.
• Transfer a Tile: This option lets yous give your Tile away to someone else. You'll need to contact Tile'southward customer support to do this.
• Replace a Tile: Eventually, the non-removable battery in your Tile will dice. When that happens, you can buy a new Tile and supercede your old Tile with the new one. This step will deactivate your old Tile.
• Delete a Tile: If y'all want to remove a Tile from your account entirely, yous'll need to contact Tile'due south client support. This is the nuclear option. One time a Tile is deactivated, it can't exist reactivated on any account, for security reasons. If you want to requite your Tile abroad or just hide it for a while, apply one of the other options.

By and large, you lot won't want to delete a Tile, but we'll go through how to use each option.

Hide a Tile From Your List

To temporarily hide a Tile from your account, open the Tile app.

Swipe across the Tile you lot desire to hide from right to left to reveal a menu. Tap the red Hide push.

Now, on your list of Tiles, you won't run across the one y'all just hid. You also won't be able to apply it to locate your phone and you won't be able to band it remotely from your telephone.

If you ever need to unhide your Tile, tap the Settings icon on the main screen of the app.

Scroll downwardly and tap Manage Hidden Tiles.

Here, you'll see a list of any Tiles you've hidden. Tap Unhide next to the one yous want to add dorsum to your Tile list.

You lot tin hide or unhide a Tile equally often as you need to.

Transfer a Tile To a Friend

If you lot want to requite your Tile away to someone else, you'll need to contact Tile support. Before y'all practice, though, you'll need a few pieces of information.

• Your email address.
• The e-mail address of the person yous desire to transfer your Tile to.
• The Tile ID of the Tile you're transferring.

You'll accept the first function already, naturally. Make sure your friend has downloaded the Tile app for Android or iOS and inquire them for the email address they used to sign up. The concluding flake is a lilliputian trickier. To discover your Tile ID, open the Tile app and swipe the Tile you lot want to transfer to the left. Tap Edit.

Towards the lesser of the screen, you'll see an alphanumeric cord next to Tile Identifier (in the area that is blurred out in the photo below). Write downwardly this string.

Once you have this information, email Tile'due south support at squad@thetileapp.com from the electronic mail address associated with your business relationship. They will help you with the transfer process from in that location.

Supercede an Old Tile With a New One

Tile guarantees that all of its products volition last for at least a twelvemonth, merely may (and probably will) last longer depending on bombardment life. After y'all've had a Tile for eleven months, y'all tin can opt into Tile's reTile program to get a replacement for cheaper than the normal retail price. One time you have your replacement, open the app. Swipe left on the Tile you want to supervene upon and tap Edit.

At the bottom of the screen, tap "Supplant this Tile."

On the next 2 screens, select which type of Tile yous're replacing your onetime device with.

Side by side, click the Tile logo in the eye of your new device and place it next to your telephone. The new Tile will play a trivial jingle and automatically pair with your phone.

In one case the pairing is finished, you'll see a blue screen that reads "Tile Activated."

Your new Tile volition maintain the same proper name and motion picture (if you uploaded one) equally the old Tile. You won't have to update whatever settings. The erstwhile Tile will exist unusable later this, though if y'all're replacing it, it was probably expressionless or broken already.

Delete a Tile From Your Account

Usually, the above options should be enough for any consequence you have. Fifty-fifty if yous're done with a Tile forever, hiding it will have the same result as deleting it from a practical standpoint. However, if you want to become rid of a Tile and make absolutely certain that no one else can e'er use it again, you'll demand to contact Tile support. There are a few ways to practice that.

• Conversation support: To chat with Tile online, open upwardly whatever folio on Tile'south online Aid Center, hover over the blueish How Can We Help? tab at the bottom of the screen and click Live Support. This will let you start a conversation with a Tile representative. Notation: This is only bachelor from 8:30AM to five:30PM Pacific.
• Email back up: If y'all'd rather speak via electronic mail (or can't contact Tile during the daytime), you tin can submit a support request through this grade.

Again, deleting your Tile is an ordeal, so yous probably won't want to practise it unless yous absolutely need to disable a Tile completely. Once you delete your Tile, it will exist completely unusable. Y'all'll never be able to enable it again and no 1 else will ever be able to use it on their account either.

Source: https://www.howtogeek.com/311078/how-to-hide-transfer-replace-or-delete-a-tile-tracker-from-your-account/

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